We would like to inform you that the incident was detected on Algoan services on 2025-07-30 from 2:22PM to 5:36PM. This incident affected TransactionData and Dashboard.
Our teams immediately took the necessary steps to address the issue, and services have now been fully restored.
We apologize for any inconvenience this may have caused and thank you for your understanding.
If you have any questions or concerns, our support team is available at support@algoan.com
The Algoan Team
Posted Jul 30, 2025 - 18:49 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jul 30, 2025 - 15:12 CEST
Identified
We are currently experiencing issues with authentication instability, causing occasional login failures and inconsistent access to the system.
Posted Jul 30, 2025 - 14:58 CEST
This incident affected: API, Dashboard, and Transaction Data.